REFUND POLICY

Written notification of course withdrawal is required and must be submitted via email to ce@moore.edu. After receiving written notice, our team will confirm your refund amount according to the following schedule and provide you with the required tuition refund forms for you to complete. Please note that all refunds are processed in the form of direct deposit or paper check within 4-6 weeksTuition refunds are calculated according to the following schedule: 
  • Withdrawal prior to 1st class meeting: 100% refund less $55 withdrawal fee 
  • Withdrawal after 1st class meeting: 80% refund less $55 withdrawal fee 
  • Withdrawal after 2nd class meeting: 50% refund less $55 withdrawal fee 
  • Withdrawal after 3rd class meeting: no refund 
  • Please note that students dismissed from the program due to code of conduct violations do not receive refunds.

COURSE CHANGES & CANCELLATIONS

Moore reserves the right to withdraw courses, alter its curriculum, change instructors or modify tuition. Portions of this publication are subject to change without notice. Courses not meeting minimum enrollment are canceled. In the event of program cancellation, all attempts are made to notify registered students before the start of the program and all course fees are refunded within 4-6 weeks of submission of refund forms. After notifying students of program cancellation, our team will provide you with the required tuition refund forms for you to complete. In the event that the program is to shift online, enrolled students will have the option to withdraw without penalty. 

SCHOLARSHIPS & ALTERNATIVE FUNDING

Each session, a limited number of Artistic Merit Scholarships are made possible by The Lenore Annenberg Scholarship Fund and Moore College of Art & Design. Scholarships are offered on a first-come, first-serve basis. Eligible students may receive one (1) scholarship per term, which is applicable to one (1) course of their choice. Depending on your zip code, full or partial scholarship funds may be available! If you are interested in using a scholarship toward your YAW tuition, please email ce@moore.edu and provide the following information: 
  • Student name
  • Student’s 2021-2022 grade
  • Student’s school name
  • Physical mailing address (including zip code) of student’s school

Please note: Scholarship registrations cannot be made online - if you qualify, please submit your scholarship form as your course registration. After submission, please call us at (215) 965-4030 to complete card payment for your course.

Alternatively, our team strongly recommends seeking alternative tuition funding from great organizations supporting local students, such as Ellis Trust for Girls and Philadelphia Scholars

ONLINE REGISTRATION GUIDE

All standard course registrations are conducted via Self-Service, Moore’s online registration portal. If you haven’t used the system before, please read through the following steps below to ensure a successful and complete registration process. 
  1. We strongly recommend using Google Chrome on a desktop computer or laptop to register. Before you register, please allow pop-ups and cookies and plan to prevent system timeouts. Have your payment method ready and complete the following steps without your computer idling to avoid incomplete registration. We accept Visa, MasterCard, Discover & AmEx.
  2. Select your course using the registration link in the course description
  3. Hit "ADD"
  4. A pop-up window will appear – select "proceed to registration"
    1. NEW USERS
      Follow the prompts to create a new account. (Tip: be sure to write down your login credentials and keep them somewhere handy - you'll need them in the future!)
    2. RETURNING USERS 
      Forgot your login credentials? Submit a ticket or email us at ce@moore.edu!
  5. Complete your Fall 2021 Authorization & Permission Form. Your registration will not be considered complete until you have submitted this form. 
Didn't receive a confirmation email? Please send your full name and the course you have selected to ce@moore.edu. Your payment may not have been processed successfully.

STUDENT CODE OF CONDUCT

Students are expected to follow general behavior rules of being respectful of each other, the instructor and staff, as well as the College facility.  Inappropriate behavior will not be tolerated and Moore reserves the right to dismiss students from the program.  Students dismissed from the program due to code of conduct violations do not receive refunds.“Disruption” or “inappropriateness,” as applied to the educational setting means behavior that interferes with normal educational functions. Examples include, but are not limited to, inability or refusal to comply with direction; excessive demands that impede program staff's ability to address the needs of our larger community; bullying, physical threats, personal insults, bodily harm, bodily modification, consumption of illegal substances, illegal underage activity, and any illegal acts. Failure to adhere to these guidelines could result in disciplinary action and the involvement of security and law enforcement.

REQUESTING A TRANSCRIPT

At this time, YAW students do not receive grades or an official transcript for their participation in the program. However, if you or your child participated in previous years and received grades or college credit, please complete your official transcript request any time using Parchment, Moore's secure official transcript request portal! Official transcripts orders are $12 per copy.

COVID-19 SAFETY

We will continue to follow guidelines from the CDC and the City of Philadelphia Department of Public Health regarding COVID-19. Safety measures include: 
  • It is strongly recommended that all eligible ACE students attending on-campus classes obtain COVID-19 vaccination prior to arrival at their first class meeting.
  • At this time, masks are required for all on-campus students, including Adult Continuing Education students. 
  • Distanced classroom and studio setups 
  • Ample sanitizing spaces across campus 
  • To read the full 2021 health and safety plan, please visit moore.edu/coronavirus 

WHAT IF YAW SHIFTS 100% ONLINE?

Our first priority at Moore College of Art & Design is the health and safety of our entire community—that’s why in summer 2020, we shifted YAW to an online format, given the ongoing COVID-19 pandemic. And guess what? We still had a blast!
 
Online YAW classes utilize a mix of creative learning approaches and a range of formats, including small group discussions and demonstrations. Our faculty create flexible, fun and engaging virtual learning environments, with a structured weekly calendar of regularly scheduled classes and check-ins via Zoom, email, and Slack messenger. Students enjoy a wide range of activities throughout each day—and not all of it took place in front of a screen!

ONLINE STUDENT SUPPORT

Online classes enable the Moore community the convenience of studying anywhere. Moore's online classes provide students with visually–rich interactive learning. Nervous about learning online? Youth students learn to navigate structured online classrooms with trained professional faculty, gaining familiarity with online communication, and get a sense of the dynamics of online interaction as the course begins. 
 
Before class gets started, get connected to a strong wifi source, test your Moodle login, and make sure to obtain your Zoom link from your instructor. Use your instructor as a resource and remember that Google is your friend. If you're still having trouble, don't panic - our team is here to help! If you are experiencing technical or hardware issues, please submit a ticket and notify your instructor of technical difficulties. If you are experiencing login credential issues, please contact our team at ce@moore.edu.

STUDENT SERVICES & DINING

The following student services are available to Young Artists Workshop students:

DINING HALL & CAFE

CONNELLY LIBRARY
THE GALLERIES AT MOORE

THE ART SHOP 

Moore's Dining Hall serves three meals daily Monday through Friday, and two meals on Saturday and Sunday. Adjacent to the Dining Hall is the cozy and comfortable Jane's Corner with a fireplace and multiple sofas for catching up with friends or studying between classes, as well as a convenient grab-and-go cafe. Please contact General Manager, Michele O'Neill at moneill@sagedining.com to discuss any special dietary needs. View daily menus at the Dining Hall here.

QUESTIONS?

Email our team at ce@moore.edu or contact us at 215-965-4030!
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